Frequently Asked Questions
Everything you need to know about your Apollo Sports gear and orders.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like treadmills or weight benches, delivery may take 7-10 business days via our specialized freight partners.
What is your return policy on used athletic apparel?
Items must be returned in original, unworn condition with tags attached within 30 days. For hygiene reasons, we cannot accept returns on undergarments or swimwear once the seal is broken.
Do you offer warranties on professional-grade gear?
Yes, all Apollo Sports equipment comes with a 1-year manufacturer warranty. Premium gear may be eligible for extended 3-year protection plans at checkout.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our live tracking portal to monitor your gear's journey.
Do you offer team discounts for bulk orders?
We provide competitive pricing for schools, clubs, and corporate teams. Please contact our bulk sales department via the 'Team Orders' page for a custom quote.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm for larger equipment purchases.